Zoeken

Sorteer op

15882 resultaten

Our people

Information page

Over 500 professionals work at the Netherlands Authority for Consumers and Markets (ACM). What is our mission? It is creating a level playing field for businesses, and informing consumers so they will stand up for their rights. Finding the best solution to the complex problems that ACM detects is not an easy task. When tackling these problems, all …

Organizational structure

Information page

Board The Board of ACM consists of 3 members. Corporate departments Policy and Communications Department Office of the Chief Economist and ACM Academy Taskforce on Data and Algorithms Corporate Services Department Legal Department Regulatory departments Consumer Department Energy Department Telecommunications, Transport and Postal Department …

International cooperation – consumer protection

Information page

Organizations that take action against violations of consumer protection regulations increasingly have to cooperate, not just at a national level, but also at an international level. Consumer markets more and more often extend beyond national borders. What does ACM do within Europe for consumers? ACM is a member of the European cooperation body …

International cooperation – telecommunication and postal services

Information page

The Netherlands Authority for Consumers and Markets (ACM) cooperates with regulators in other countries in areas such as electronic communication and postal services. Telecommunication All EU Member States have a so-called National Regulatory Authority (NRA) that oversees electronic communication. In the Netherlands, this is ACM. The NRAs and the …

International cooperation – transport

Information page

Rail transport is increasingly taking on an international dimension. More than 80% of Dutch freight rail transport is cross-border transport. For a trading nation as the Netherlands, with major ports such as those in Rotterdam and Amsterdam, it is vital that we agree on common rules at a European level. This will make free movement possible …

Authority for Consumers & Markets

Information page

View all publications. …

Bestuur

Information page

Het bestuur is eindverantwoordelijk voor alle besluiten van de Autoriteit Consument & Markt. De bestuursleden worden door het ministerie van Economische Zaken benoemd, maar zij zijn onafhankelijk in hun besluitvorming. Elk bestuurslid heeft een eigen …

Cookies

Information page

Cookies zijn kleine bestanden die de eigenaar van een website op het apparaat van een bezoeker plaatst. Bijvoorbeeld op een computer, laptop, smartphone of tablet. Zo kan de eigenaar informatie verzamelen of opslaan over het websitebezoek of over (het apparaat van) de …

Hulp bij zoeken op acm.nl

Information page

U kunt op 2 manieren zoeken op acm.nl. ‘Zoeken in de gehele site’, via de zoekbalk 'Zoeken in publicaties’, onder “publicaties" in het hoofdmenu Hieronder leggen wij het verschil uit. Wat vindt u bij 'zoek in de gehele site'? Als u zoekt in de hele site doorzoekt u alle informatie op acm.nl. Dus zowel de informatie onder “onderwerpen”, waarin wij …

Submitting your tip-off or indication to ACM

Information page

Is a firm not playing by the rules? Are, for example, your competitors concluding agreements regarding prices or customers? If so, please let us know. You can do this anonymously as well. Your tip-off can help us track down violations. Consumers may contact ConsuWijzer You are considered a consumer if you purchased a product or a service, and this …

Refine your results